Order orchestration that delivers profitable fulfillment
Gain the flexibility to sell across any channel—with efficient operations behind every order, helping you increase sales and stay in control.
Make every order an operational win
OrderGrid brings precision to high-volume fulfillment—coordinating orders, teams, and timelines across your entire network with speed and intelligence.
Order automation
Automate order workflows
Response time
Speed issue handling by up to
Labor optimization
Reduce manual effort by up to
Fulfillment efficiency
Reduce cost per order by up to
Connect the dots that power your fulfillment network
Balance speed, scale, and accuracy with smarter workflows and sharper decisions—no matter how many channels, orders, or changes come your way.
Unify every channel so you can sell more, anywhere
Break down silos with normalized order input from every source—e-commerce, B2B, retail, marketplace, or manual. Fewer gaps, faster decisions, and smarter fulfillment everywhere you sell.
Automate fulfillment decisions—at the right time, every time
Use SLAs, inventory visibility, and business rules to automatically route, assign, and update orders. Orders move where they should—without manual workarounds or delays.
Stay ahead with live operational oversight at scale
Track orders, tasks, and exceptions as they happen. Centralized oversight puts you in control of performance, timelines, and throughput—across every location.
Coordinate the final mile without compromise
Connect upstream fulfillment to downstream delivery without delay. From staging to dispatch, ensure every action is synced, traceable, and optimized for customer experience.
Build the backbone for high-performance operations
Omnichannel order intake
Ingest orders from any source without added complexity. Our source-agnostic architecture ensures every order flows into a unified, normalized stream.
Agentic order handling
Automatically create, update, or reroute orders using built-in logic and smart automation. Orders move through the system without human intervention, reducing manual effort and delays.
Smart resource assignment
Dynamically allocate orders to the right warehouse, pack line, or team based on inventory, capacity, or SLA. Ensure the most efficient path to fulfillment—no manual triage required.
Event-driven visibility
Leverage real-time callbacks and event triggers to monitor pickup, staging, or failed delivery attempts. Know exactly where orders are—and what’s next.
Control tower
Track orders, timelines, and exceptions in real time with a centralized view. Identify bottlenecks, surface stuck orders, and resolve issues before they impact downstream service.
Task management engine
Tie fulfillment tasks to order data, assigning and sequencing work across users, roles, and locations. No sticky notes, no spreadsheets—just synchronized execution.
AI-powered planner
Replenish, order, or take action instantly with a smart, multilingual chat interface. Plan faster, reduce errors, and manage workflows without jumping between tabs.
Multi-mode support
Handle scheduled, recurring, or instant orders side by side with no configuration hassle. Fulfillment logic flexes to match how you sell, not the other way around.
Service command center
Give agents a complete picture of each order—status, timelines, tasks, and SLA insights—so they can resolve issues fast and with context.
Bring clarity, speed, and control to every order
From any channel to any carrier, keep operations fluid and customer promises intact.
