Frequently Asked Questions
Can your software track my inventory?
Yes, OrderGrid is built for accurately handling your inventory in realtime across all of your sites.
Do you integrate with my delivery partner?
Yes! OrderGrid has already built a number of integrations with delivery partners so we have a lot of expertise in handling delivery integrations. You can use one of our existing delivery integrations or just let us know who you are partnering with for delivery and we can integrate to provide a seamless delivery experience.
What equipment do I need for my dark store?
You need very little equipment to get started and scale quickly. All you need is shelving or storage depending on your products, a few hand scanners, a monitor for keeping track of order timelines and a receipt printer. OrderGrid Express takes care of the rest.
How do I setup my dark store?
Once you have a site, some shelves, refrigerators and freezers, and the software integration is being completed, we can help you get the rest of the site up and running in the space of a few days so you can launch with a bang.
How quickly can I get my dark stores running on OG Express software?
Depending on your systems, OG Express can be up and running in your dark stores in as little as two weeks. Once the first store is live, you can scale as fast as you like!
What does OG Express software do?
OrderGrid’s Express software platform is the complete site management solution for dark store operators. It enables them to manage menus and stock levels in realtime, automatically make purchases from suppliers, and pick orders for pickup in less than 2 minutes, all while handling thousands of products across hundreds or thousands of sites.
Does OrderGrid integrate into my order management platform?
Yes! OrderGrid integrates into your own custom store front and order management system, or to other well known e-commerce store fronts to receive orders. Our integration will also publish your catalogue of products so that end-customers can only order what you have in stock in realtime.