dark store OS

The OS built for profitable dark store grocery

Power faster picks, higher accuracy, and real-time visibility across every zone — trusted by top grocery brands running high-volume dark stores worldwide.

Blurred aisle of store shelves stocked with various products under ceiling lights.Order Picking screen on mobile device showing pending items to pick: bags of bananas, oranges, Cinnamon Toast Crunch, and Tim Horton's K-Cups with quantities.

Fast. Accurate. Fresh. Without Waste.

OrderGrid equips high-performance dark stores with intelligent forecasting, space optimization, and full operational oversight.
The result? More products per square meter, less waste, and faster, fresher fulfillment that scales profitably.

Order accuracy greater than

99.2
%

On-time dispatch rate above

96.4
%

Waste reduced to less than

0.2
%
Of sales

Throughput up more than

35
%
real-time accuracy

Deliver perfect orders, every time

Live inventory visibility and a robust stock reservation system ensure what customers see is what they get — no out-of-stocks, no substitutions, no missed items. Every order fulfilled exactly as promised.

Real-time menu with exact item quantities
Instant stock reservation and reconciliation
End-to-end visibility for customers and staff
Accurate handling for weighted items
Mobile app checkout screen showing delivery in 8 minutes for 3 items: one gallon Organic Vitamin D Whole Milk, a dozen Organic Large Brown Cage Free Eggs, and a bunch of Organic Bananas, each with quantity controls and prices.Blurry display of various fruits and vegetables arranged on shelves in a grocery store produce section.
Green plastic baskets filled with fresh vegetables including tomatoes, yellow and red bell peppers, and leafy greens on metal shelves in a grocery store.Cluster of six organic tomatoes in a 1 lb bag, with 32 units in stock and 4 days left on shelf in bin 01-11-10-01-02.
customer happiness

Keep products fresh and customers loyal

AI demand forecasting and expiry-aware workflows keep products fresh, balanced, and profitable. Automated POs, freshness checks, and rotation logic ensure your top movers always arrive with long expiry dates and minimal waste.

AI forecast refreshes with automated purchase orders
Expiry-and lot-aware product tracking
Automated freshness and cycle count triggers
Waste reduction through smarter rotation
high-volume orchestration

Fulfill on-demand orders faster than ever

An optimized pick-pack-dispatch engine keeps every dark store in sync, from temperature-aware staging to real-time tasking, so orders move faster and with total accuracy even under peak demand.

Multi-order batch and cart picking
Temperature zone-based orchestration (ambient, chilled, frozen)
Real-time capacity and order-flow dashboards
Directed putaway, receiving, and rebalancing flows
Man in a denim shirt and black apron stocking grocery shelves with bags of snacks.Order processing time of 2 minutes 26 seconds with a target under 5 minutes, showing an average of 3:48 min, peak of 8:22 min, and best of 0:56 min.
Notification popup showing new shipment arrival from FreshCo Produce with 48 SKUs ready for receiving, with a package icon and close button.Two grocery store employees in blue uniforms stocking shelves while pushing shopping carts filled with boxes.
workforce enablement

Empower teams to work smarter

A guided, intuitive interface with built-in notifications keeps staff one step ahead. Teams learn fast, work confidently, and stay productive — minimizing the cost and disruption of staff turnover.

Mobile-first tasking with next-step prompts
Visual routing by store layout
Real-time performance metrics and feedback
Role-based permissions and task visibility
network control

Scale seamlessly across sites

Launch, replicate, and manage dark stores across your network with standardized workflows and centralized control. Scale faster, maintain consistency, and integrate seamlessly with your existing ERP, POS, and finance systems.

Open APIs and pre-built integrations
Automated reconciliation to finance and ERP
Multi-site dashboards with live KPIs
Centralized workflows for consistent execution
Dark globe with a central store icon surrounded by labels for various integrations: SFTP, EDI, Post Backs, ERP, Finance, Order, and Carrier Integrations.
Getting started

Setup made simple

1. Configure space

We map every shelf, cooler, and storage zone into the OrderGrid system — creating a live digital twin of your space.

2. Connect systems

We connect your POS, e-commerce, delivery apps, suppliers, and ERP to OrderGrid’s unified order, inventory, and replenishment engine.

3. Launch dark store ops

Staff pick, pack, and dispatch from a unified Fulfillment Hub — guided by real-time alerts, capacity tools, and a Dark Store OS dashboard.

features

Designed for what on-demand grocery really needs

Real-time inventory menu

Show exact item availability with live stock visibility and instant reservation at checkout.

AI-powered forecasting

Align replenishment with velocity to keep fresh products in stock and reduce waste.

Control tower dashboard

Track orders, pick rates, and store performance in real time for full operational oversight.

Freshness & rotation triggers

Automated prompts for expiry checks, freshness validation and cycle counts keep inventory moving and customers happy.

Flexible weighted item handling

Automatically calculate and validate variable-weight goods for accurate pricing and fulfillment.

Order fulfillment engine

Coordinate picking, staging, and dispatch in a role-based flow optimized for accuracy and speed at every stage.

Multi-order batch picking

Handle high-volume fulfillment efficiently with simultaneous order picking and route separation.

Temp zone-aware staging

Stage orders by temperature (ambient, chilled, frozen) to protect product quality.

Compliance & traceability layer

Maintain full visibility for age-restricted, lot-tracked, and expirable products with end-to-end validation.

Directed receiving and putaway

Move inventory to optimal locations faster with guided placement and rebalancing.

Optimized space utilization

Use item dimensions to maximize shelf capacity and SKU range in compact footprints.

Integration-ready APIs

Connect seamlessly to ERP, POS, e-commerce, and finance systems — no rip-and-replace required.

The dark store platform that delivers

Real-time inventory, smart tasking, and space-aware design — everything your team needs to fulfill faster, fresher, and without friction.