In the fast-paced world of online and on-demand grocery retail, understanding and optimizing your customer retention rate is not just a strategy—it's a necessity for sustainable growth. This blog post is designed to guide executives through the intricacies of customer retention rates (CRR) in the on-demand grocery sector, offering insights into what constitutes a poor, typical, and exceptional CRR, the factors affecting these rates, and how maintaining high CRR is pivotal to profitability.
The landscape of online grocery shopping is evolving rapidly, driven by changing consumer preferences and technological advancements. To stay ahead in this competitive market, it's crucial for online grocery providers to understand their customer segments and tailor their services accordingly. In this blog post, we'll explore some of the primary customer segments in online grocery and which online grocery services they typically prefer.
The emergence of on-demand grocery has transformed the landscape of the online grocery sector. In the post-pandemic era, consumers now anticipate the ability to use a mobile app to order groceries online and collect them or have them delivered within minutes with utmost precision. To offer this service, specialized fulfillment-only facilities such as back-of-store micro-fulfillment centers have emerged worldwide, with numerous grocers, convenience store operators, and newcomers establishing these stores in various global locations. In this blog, we'll explore the key components of an optimal demand generation strategy for new on-demand grocery locations.
In the rapidly evolving landscape of online grocery shopping, grocers are constantly seeking innovative solutions to meet customer demands while optimizing operations and profitability. One concept gaining ground is the integration of in-store micro-fulfillment centers (MFCs) within traditional grocery stores. This concept offers a host of advantages, making it possible to achieve profitability even at very low order volumes.
In the ever-evolving world of online grocery shopping, staying ahead of inventory challenges is essential for providing a seamless customer experience. While many grocers rely on real-time inventory systems to manage stock levels accurately, not everyone has access to such advanced technology. If you're a grocer looking to overcome online order inventory issues without a real-time inventory system, this blog post offers practical strategies and solutions, including the invaluable role of in-store picking apps.
Delivering high quality fresh produce in online delivery or pick-up orders is crucial to keeping your customers coming back over and over again. Here are some steps you can take to ensure that your customers receive the freshest, highest-quality produce possible.
Omnichannel grocery is the future of the grocery industry, and it is rapidly growing. According to a report by McKinsey, online grocery could account for up to 18 to 30 percent of the food-at-home market in some leading European countries. This growth is fuelled by evolving customer expectations, increased competition, and technological advancements.
In today's digital commerce landscape, efficient inventory management stands as a pivotal driver of success. Leveraging Artificial Intelligence (AI) for this purpose has emerged as a game-changing approach that offers an array of benefits, while also presenting formidable challenges. This blog will delve into the depths of AI-driven inventory management, exploring the advantages it offers, the hurdles it poses, and the transformative potential it holds for businesses.
OrderGrid and Shopify are a great match for eCommerce fulfillment, making the transition from in-house packing to 3PL easier. They are ideal partners, as discussed in this blog post.
To say the world of eCommerce business is changing is somewhat of an understatement. The global disruption of online selling has become a world known phenomenon and many brands are feeling the pressure.
Looking to be a leader in the quick-commerce revolution? For grocers and retailers interested in learning about the rise of dark stores.
Since the pandemic began in 2020, there was a drastic shift in many businesses due to a change in customer behaviour and lockdown policies. Grocery stores were no exception as many customers avoided going to public places.
Read this blog to learn more about dimensional weight and how it affects your brands shipping rates.
Learn how Spore switched to OrderGrid and scaled their business over 400% in just 90 days!
The choice to switch your 3PL might seem like a time sensitive process that includes a lot of delays. However, with the right help, switching 3PLs doesn’t have to be as complicated as you may think.
Consumers place a high level of trust in the companies that produce the goods that they use on a regular basis, such as medicines, cosmetics and food. Manufactures must do everything possible to promote and maintain that trust.
If you have inventory, we have ideas. Book a call to explore how we can optimize, streamline, and scale your business.